Copyright	(c) 2013-2021 Brendan Hay
License	Mozilla Public License, v. 2.0.
Maintainer	Brendan Hay <brendan.g.hay+amazonka@gmail.com>
Stability	auto-generated
Portability	non-portable (GHC extensions)
Safe Haskell	None

Amazonka.Transcribe.Types.Rule

Description

Documentation

data Rule Source #

A condition in the call between the customer and the agent that you want to filter for.

See: newRule smart constructor.

Constructors

Rule'

Fields

nonTalkTimeFilter :: Maybe NonTalkTimeFilter
A condition for a time period when neither the customer nor the agent was talking.
transcriptFilter :: Maybe TranscriptFilter
A condition that catches particular words or phrases based on a exact match. For example, if you set the phrase "I want to speak to the manager", only that exact phrase will be returned.
sentimentFilter :: Maybe SentimentFilter
A condition that is applied to a particular customer sentiment.
interruptionFilter :: Maybe InterruptionFilter
A condition for a time period when either the customer or agent was interrupting the other person.

Instances

Instances details

Eq Rule Source #
Instance details Defined in Amazonka.Transcribe.Types.Rule Methods (==) :: Rule -> Rule -> Bool # (/=) :: Rule -> Rule -> Bool #
Read Rule Source #
Instance details Defined in Amazonka.Transcribe.Types.Rule Methods readsPrec :: Int -> ReadS Rule # readList :: ReadS [Rule] # readPrec :: ReadPrec Rule # readListPrec :: ReadPrec [Rule] #
Show Rule Source #
Instance details Defined in Amazonka.Transcribe.Types.Rule Methods showsPrec :: Int -> Rule -> ShowS # show :: Rule -> String # showList :: [Rule] -> ShowS #
Generic Rule Source #
Instance details Defined in Amazonka.Transcribe.Types.Rule Associated Types type Rep Rule :: Type -> Type # Methods from :: Rule -> Rep Rule x # to :: Rep Rule x -> Rule #
NFData Rule Source #
Instance details Defined in Amazonka.Transcribe.Types.Rule Methods rnf :: Rule -> () #
Hashable Rule Source #
Instance details Defined in Amazonka.Transcribe.Types.Rule Methods hashWithSalt :: Int -> Rule -> Int # hash :: Rule -> Int #
ToJSON Rule Source #
Instance details Defined in Amazonka.Transcribe.Types.Rule Methods toJSON :: Rule -> Value # toEncoding :: Rule -> Encoding # toJSONList :: [Rule] -> Value # toEncodingList :: [Rule] -> Encoding #
FromJSON Rule Source #
Instance details Defined in Amazonka.Transcribe.Types.Rule Methods parseJSON :: Value -> Parser Rule # parseJSONList :: Value -> Parser [Rule] #
type Rep Rule Source #
Instance details Defined in Amazonka.Transcribe.Types.Rule type Rep Rule = D1 ('MetaData "Rule" "Amazonka.Transcribe.Types.Rule" "libZSservicesZSamazonka-transcribeZSamazonka-transcribe" 'False) (C1 ('MetaCons "Rule'" 'PrefixI 'True) ((S1 ('MetaSel ('Just "nonTalkTimeFilter") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 (Maybe NonTalkTimeFilter)) :: S1 ('MetaSel ('Just "transcriptFilter") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 (Maybe TranscriptFilter))) :: (S1 ('MetaSel ('Just "sentimentFilter") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 (Maybe SentimentFilter)) :*: S1 ('MetaSel ('Just "interruptionFilter") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 (Maybe InterruptionFilter)))))

newRule :: Rule Source #

Create a value of Rule with all optional fields omitted.

Use generic-lens or optics to modify other optional fields.

The following record fields are available, with the corresponding lenses provided for backwards compatibility:

$sel:nonTalkTimeFilter:Rule', rule_nonTalkTimeFilter - A condition for a time period when neither the customer nor the agent was talking.

$sel:transcriptFilter:Rule', rule_transcriptFilter - A condition that catches particular words or phrases based on a exact match. For example, if you set the phrase "I want to speak to the manager", only that exact phrase will be returned.

$sel:sentimentFilter:Rule', rule_sentimentFilter - A condition that is applied to a particular customer sentiment.

$sel:interruptionFilter:Rule', rule_interruptionFilter - A condition for a time period when either the customer or agent was interrupting the other person.

rule_nonTalkTimeFilter :: Lens' Rule (Maybe NonTalkTimeFilter) Source #

A condition for a time period when neither the customer nor the agent was talking.

rule_transcriptFilter :: Lens' Rule (Maybe TranscriptFilter) Source #

A condition that catches particular words or phrases based on a exact match. For example, if you set the phrase "I want to speak to the manager", only that exact phrase will be returned.

rule_sentimentFilter :: Lens' Rule (Maybe SentimentFilter) Source #

A condition that is applied to a particular customer sentiment.

rule_interruptionFilter :: Lens' Rule (Maybe InterruptionFilter) Source #

A condition for a time period when either the customer or agent was interrupting the other person.