Copyright | (c) 2013-2021 Brendan Hay |
---|---|
License | Mozilla Public License, v. 2.0. |
Maintainer | Brendan Hay <brendan.g.hay+amazonka@gmail.com> |
Stability | auto-generated |
Portability | non-portable (GHC extensions) |
Safe Haskell | None |
Synopsis
- data InterruptionFilter = InterruptionFilter' {}
- newInterruptionFilter :: InterruptionFilter
- interruptionFilter_participantRole :: Lens' InterruptionFilter (Maybe ParticipantRole)
- interruptionFilter_relativeTimeRange :: Lens' InterruptionFilter (Maybe RelativeTimeRange)
- interruptionFilter_negate :: Lens' InterruptionFilter (Maybe Bool)
- interruptionFilter_threshold :: Lens' InterruptionFilter (Maybe Natural)
- interruptionFilter_absoluteTimeRange :: Lens' InterruptionFilter (Maybe AbsoluteTimeRange)
Documentation
data InterruptionFilter Source #
An object that enables you to configure your category to be applied to call analytics jobs where either the customer or agent was interrupted.
See: newInterruptionFilter
smart constructor.
InterruptionFilter' | |
|
Instances
newInterruptionFilter :: InterruptionFilter Source #
Create a value of InterruptionFilter
with all optional fields omitted.
Use generic-lens or optics to modify other optional fields.
The following record fields are available, with the corresponding lenses provided for backwards compatibility:
$sel:participantRole:InterruptionFilter'
, interruptionFilter_participantRole
- Indicates whether the caller or customer was interrupting.
$sel:relativeTimeRange:InterruptionFilter'
, interruptionFilter_relativeTimeRange
- An object that allows percentages to specify the proportion of the call
where there was a interruption. For example, you can specify the first
half of the call. You can also specify the period of time between
halfway through to three-quarters of the way through the call. Because
the length of conversation can vary between calls, you can apply
relative time ranges across all calls.
$sel:negate:InterruptionFilter'
, interruptionFilter_negate
- Set to TRUE
to look for a time period where there was no interruption.
$sel:threshold:InterruptionFilter'
, interruptionFilter_threshold
- The duration of the interruption.
$sel:absoluteTimeRange:InterruptionFilter'
, interruptionFilter_absoluteTimeRange
- An object you can use to specify a time range (in milliseconds) for when
you'd want to find the interruption. For example, you could search for
an interruption between the 30,000 millisecond mark and the 45,000
millisecond mark. You could also specify the time period as the first
15,000 milliseconds or the last 15,000 milliseconds.
interruptionFilter_participantRole :: Lens' InterruptionFilter (Maybe ParticipantRole) Source #
Indicates whether the caller or customer was interrupting.
interruptionFilter_relativeTimeRange :: Lens' InterruptionFilter (Maybe RelativeTimeRange) Source #
An object that allows percentages to specify the proportion of the call where there was a interruption. For example, you can specify the first half of the call. You can also specify the period of time between halfway through to three-quarters of the way through the call. Because the length of conversation can vary between calls, you can apply relative time ranges across all calls.
interruptionFilter_negate :: Lens' InterruptionFilter (Maybe Bool) Source #
Set to TRUE
to look for a time period where there was no interruption.
interruptionFilter_threshold :: Lens' InterruptionFilter (Maybe Natural) Source #
The duration of the interruption.
interruptionFilter_absoluteTimeRange :: Lens' InterruptionFilter (Maybe AbsoluteTimeRange) Source #
An object you can use to specify a time range (in milliseconds) for when you'd want to find the interruption. For example, you could search for an interruption between the 30,000 millisecond mark and the 45,000 millisecond mark. You could also specify the time period as the first 15,000 milliseconds or the last 15,000 milliseconds.