Copyright | (c) 2013-2021 Brendan Hay |
---|---|
License | Mozilla Public License, v. 2.0. |
Maintainer | Brendan Hay <brendan.g.hay+amazonka@gmail.com> |
Stability | auto-generated |
Portability | non-portable (GHC extensions) |
Safe Haskell | None |
Documentation
data MediaConcurrency Source #
Contains information about which channels are supported, and how many contacts an agent can have on a channel simultaneously.
See: newMediaConcurrency
smart constructor.
MediaConcurrency' | |
|
Instances
:: Channel | |
-> Natural | |
-> MediaConcurrency |
Create a value of MediaConcurrency
with all optional fields omitted.
Use generic-lens or optics to modify other optional fields.
The following record fields are available, with the corresponding lenses provided for backwards compatibility:
$sel:channel:MediaConcurrency'
, mediaConcurrency_channel
- The channels that agents can handle in the Contact Control Panel (CCP).
$sel:concurrency:MediaConcurrency'
, mediaConcurrency_concurrency
- The number of contacts an agent can have on a channel simultaneously.
Valid Range for VOICE
: Minimum value of 1. Maximum value of 1.
Valid Range for CHAT
: Minimum value of 1. Maximum value of 10.
Valid Range for TASK
: Minimum value of 1. Maximum value of 10.
mediaConcurrency_channel :: Lens' MediaConcurrency Channel Source #
The channels that agents can handle in the Contact Control Panel (CCP).
mediaConcurrency_concurrency :: Lens' MediaConcurrency Natural Source #
The number of contacts an agent can have on a channel simultaneously.
Valid Range for VOICE
: Minimum value of 1. Maximum value of 1.
Valid Range for CHAT
: Minimum value of 1. Maximum value of 10.
Valid Range for TASK
: Minimum value of 1. Maximum value of 10.