Copyright	(c) 2013-2021 Brendan Hay
License	Mozilla Public License, v. 2.0.
Maintainer	Brendan Hay <brendan.g.hay+amazonka@gmail.com>
Stability	auto-generated
Portability	non-portable (GHC extensions)
Safe Haskell	None

Amazonka.ConnectContactLens.Types

Contents

Service Configuration
Errors
SentimentValue
Categories
CategoryDetails
CharacterOffsets
IssueDetected
PointOfInterest
RealtimeContactAnalysisSegment
Transcript

Description

Synopsis

defaultService :: Service
_AccessDeniedException :: AsError a => Getting (First ServiceError) a ServiceError
_InvalidRequestException :: AsError a => Getting (First ServiceError) a ServiceError
_ThrottlingException :: AsError a => Getting (First ServiceError) a ServiceError
_InternalServiceException :: AsError a => Getting (First ServiceError) a ServiceError
_ResourceNotFoundException :: AsError a => Getting (First ServiceError) a ServiceError
newtype SentimentValue where
- SentimentValue' {
  - fromSentimentValue :: Text
  }
- pattern SentimentValue_NEGATIVE :: SentimentValue
- pattern SentimentValue_NEUTRAL :: SentimentValue
- pattern SentimentValue_POSITIVE :: SentimentValue
data Categories = Categories' {
- matchedCategories :: [Text]
- matchedDetails :: HashMap Text CategoryDetails
}
newCategories :: Categories
categories_matchedCategories :: Lens' Categories [Text]
categories_matchedDetails :: Lens' Categories (HashMap Text CategoryDetails)
data CategoryDetails = CategoryDetails' {
- pointsOfInterest :: [PointOfInterest]
}
newCategoryDetails :: CategoryDetails
categoryDetails_pointsOfInterest :: Lens' CategoryDetails [PointOfInterest]
data CharacterOffsets = CharacterOffsets' {
- beginOffsetChar :: Natural
- endOffsetChar :: Natural
}
newCharacterOffsets :: Natural -> Natural -> CharacterOffsets
characterOffsets_beginOffsetChar :: Lens' CharacterOffsets Natural
characterOffsets_endOffsetChar :: Lens' CharacterOffsets Natural
data IssueDetected = IssueDetected' {
- characterOffsets :: CharacterOffsets
}
newIssueDetected :: CharacterOffsets -> IssueDetected
issueDetected_characterOffsets :: Lens' IssueDetected CharacterOffsets
data PointOfInterest = PointOfInterest' {
- beginOffsetMillis :: Natural
- endOffsetMillis :: Natural
}
newPointOfInterest :: Natural -> Natural -> PointOfInterest
pointOfInterest_beginOffsetMillis :: Lens' PointOfInterest Natural
pointOfInterest_endOffsetMillis :: Lens' PointOfInterest Natural
data RealtimeContactAnalysisSegment = RealtimeContactAnalysisSegment' {
- categories :: Maybe Categories
- transcript :: Maybe Transcript
}
newRealtimeContactAnalysisSegment :: RealtimeContactAnalysisSegment
realtimeContactAnalysisSegment_categories :: Lens' RealtimeContactAnalysisSegment (Maybe Categories)
realtimeContactAnalysisSegment_transcript :: Lens' RealtimeContactAnalysisSegment (Maybe Transcript)
data Transcript = Transcript' {
- issuesDetected :: Maybe [IssueDetected]
- id :: Text
- participantId :: Text
- participantRole :: Text
- content :: Text
- beginOffsetMillis :: Natural
- endOffsetMillis :: Natural
- sentiment :: SentimentValue
}
newTranscript :: Text -> Text -> Text -> Text -> Natural -> Natural -> SentimentValue -> Transcript
transcript_issuesDetected :: Lens' Transcript (Maybe [IssueDetected])
transcript_id :: Lens' Transcript Text
transcript_participantId :: Lens' Transcript Text
transcript_participantRole :: Lens' Transcript Text
transcript_content :: Lens' Transcript Text
transcript_beginOffsetMillis :: Lens' Transcript Natural
transcript_endOffsetMillis :: Lens' Transcript Natural
transcript_sentiment :: Lens' Transcript SentimentValue

Service Configuration

defaultService :: Service Source #

API version 2020-08-21 of the Amazon Connect Contact Lens SDK configuration.

Errors

_AccessDeniedException :: AsError a => Getting (First ServiceError) a ServiceError Source #

You do not have sufficient access to perform this action.

_InvalidRequestException :: AsError a => Getting (First ServiceError) a ServiceError Source #

The request is not valid.

_ThrottlingException :: AsError a => Getting (First ServiceError) a ServiceError Source #

The throttling limit has been exceeded.

_InternalServiceException :: AsError a => Getting (First ServiceError) a ServiceError Source #

Request processing failed due to an error or failure with the service.

_ResourceNotFoundException :: AsError a => Getting (First ServiceError) a ServiceError Source #

The specified resource was not found.

SentimentValue

newtype SentimentValue Source #

Constructors

SentimentValue'
Fields fromSentimentValue :: Text

Bundled Patterns

pattern SentimentValue_NEGATIVE :: SentimentValue
pattern SentimentValue_NEUTRAL :: SentimentValue
pattern SentimentValue_POSITIVE :: SentimentValue

Instances

Instances details

Eq SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue Methods (==) :: SentimentValue -> SentimentValue -> Bool # (/=) :: SentimentValue -> SentimentValue -> Bool #
Ord SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue Methods compare :: SentimentValue -> SentimentValue -> Ordering # (<) :: SentimentValue -> SentimentValue -> Bool # (<=) :: SentimentValue -> SentimentValue -> Bool # (>) :: SentimentValue -> SentimentValue -> Bool # (>=) :: SentimentValue -> SentimentValue -> Bool # max :: SentimentValue -> SentimentValue -> SentimentValue # min :: SentimentValue -> SentimentValue -> SentimentValue #
Read SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue Methods readsPrec :: Int -> ReadS SentimentValue # readList :: ReadS [SentimentValue] # readPrec :: ReadPrec SentimentValue # readListPrec :: ReadPrec [SentimentValue] #
Show SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue Methods showsPrec :: Int -> SentimentValue -> ShowS # show :: SentimentValue -> String # showList :: [SentimentValue] -> ShowS #
Generic SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue Associated Types type Rep SentimentValue :: Type -> Type # Methods from :: SentimentValue -> Rep SentimentValue x # to :: Rep SentimentValue x -> SentimentValue #
NFData SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue Methods rnf :: SentimentValue -> () #
Hashable SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue Methods hashWithSalt :: Int -> SentimentValue -> Int # hash :: SentimentValue -> Int #
ToJSON SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue Methods toJSON :: SentimentValue -> Value # toEncoding :: SentimentValue -> Encoding # toJSONList :: [SentimentValue] -> Value # toEncodingList :: [SentimentValue] -> Encoding #
ToJSONKey SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue Methods toJSONKey :: ToJSONKeyFunction SentimentValue # toJSONKeyList :: ToJSONKeyFunction [SentimentValue] #
FromJSON SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue Methods parseJSON :: Value -> Parser SentimentValue # parseJSONList :: Value -> Parser [SentimentValue] #
FromJSONKey SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue Methods fromJSONKey :: FromJSONKeyFunction SentimentValue # fromJSONKeyList :: FromJSONKeyFunction [SentimentValue] #
ToLog SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue Methods build :: SentimentValue -> ByteStringBuilder #
ToHeader SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue Methods toHeader :: HeaderName -> SentimentValue -> [Header] #
ToQuery SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue Methods toQuery :: SentimentValue -> QueryString #
FromXML SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue Methods parseXML :: [Node] -> Either String SentimentValue #
ToXML SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue Methods toXML :: SentimentValue -> XML #
ToByteString SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue Methods toBS :: SentimentValue -> ByteString #
FromText SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue Methods fromText :: Text -> Either String SentimentValue #
ToText SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue Methods toText :: SentimentValue -> Text #
type Rep SentimentValue Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.SentimentValue type Rep SentimentValue = D1 ('MetaData "SentimentValue" "Amazonka.ConnectContactLens.Types.SentimentValue" "libZSservicesZSamazonka-connect-contact-lensZSamazonka-connect-contact-lens" 'True) (C1 ('MetaCons "SentimentValue'" 'PrefixI 'True) (S1 ('MetaSel ('Just "fromSentimentValue") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedLazy) (Rec0 Text)))

CategoryDetails

data CategoryDetails Source #

Provides information about the category rule that was matched.

See: newCategoryDetails smart constructor.

Constructors

CategoryDetails'
Fields pointsOfInterest :: [PointOfInterest] The section of audio where the category rule was detected.

Instances

Instances details

Eq CategoryDetails Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.CategoryDetails Methods (==) :: CategoryDetails -> CategoryDetails -> Bool # (/=) :: CategoryDetails -> CategoryDetails -> Bool #
Read CategoryDetails Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.CategoryDetails Methods readsPrec :: Int -> ReadS CategoryDetails # readList :: ReadS [CategoryDetails] # readPrec :: ReadPrec CategoryDetails # readListPrec :: ReadPrec [CategoryDetails] #
Show CategoryDetails Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.CategoryDetails Methods showsPrec :: Int -> CategoryDetails -> ShowS # show :: CategoryDetails -> String # showList :: [CategoryDetails] -> ShowS #
Generic CategoryDetails Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.CategoryDetails Associated Types type Rep CategoryDetails :: Type -> Type # Methods from :: CategoryDetails -> Rep CategoryDetails x # to :: Rep CategoryDetails x -> CategoryDetails #
NFData CategoryDetails Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.CategoryDetails Methods rnf :: CategoryDetails -> () #
Hashable CategoryDetails Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.CategoryDetails Methods hashWithSalt :: Int -> CategoryDetails -> Int # hash :: CategoryDetails -> Int #
FromJSON CategoryDetails Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.CategoryDetails Methods parseJSON :: Value -> Parser CategoryDetails # parseJSONList :: Value -> Parser [CategoryDetails] #
type Rep CategoryDetails Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.CategoryDetails type Rep CategoryDetails = D1 ('MetaData "CategoryDetails" "Amazonka.ConnectContactLens.Types.CategoryDetails" "libZSservicesZSamazonka-connect-contact-lensZSamazonka-connect-contact-lens" 'False) (C1 ('MetaCons "CategoryDetails'" 'PrefixI 'True) (S1 ('MetaSel ('Just "pointsOfInterest") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 [PointOfInterest])))

newCategoryDetails :: CategoryDetails Source #

Create a value of CategoryDetails with all optional fields omitted.

Use generic-lens or optics to modify other optional fields.

The following record fields are available, with the corresponding lenses provided for backwards compatibility:

$sel:pointsOfInterest:CategoryDetails', categoryDetails_pointsOfInterest - The section of audio where the category rule was detected.

categoryDetails_pointsOfInterest :: Lens' CategoryDetails [PointOfInterest] Source #

The section of audio where the category rule was detected.

CharacterOffsets

data CharacterOffsets Source #

For characters that were detected as issues, where they occur in the transcript.

See: newCharacterOffsets smart constructor.

Constructors

CharacterOffsets'
Fields beginOffsetChar :: Natural The beginning of the issue. endOffsetChar :: Natural The end of the issue.

Instances

Instances details

Eq CharacterOffsets Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.CharacterOffsets Methods (==) :: CharacterOffsets -> CharacterOffsets -> Bool # (/=) :: CharacterOffsets -> CharacterOffsets -> Bool #
Read CharacterOffsets Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.CharacterOffsets Methods readsPrec :: Int -> ReadS CharacterOffsets # readList :: ReadS [CharacterOffsets] # readPrec :: ReadPrec CharacterOffsets # readListPrec :: ReadPrec [CharacterOffsets] #
Show CharacterOffsets Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.CharacterOffsets Methods showsPrec :: Int -> CharacterOffsets -> ShowS # show :: CharacterOffsets -> String # showList :: [CharacterOffsets] -> ShowS #
Generic CharacterOffsets Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.CharacterOffsets Associated Types type Rep CharacterOffsets :: Type -> Type # Methods from :: CharacterOffsets -> Rep CharacterOffsets x # to :: Rep CharacterOffsets x -> CharacterOffsets #
NFData CharacterOffsets Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.CharacterOffsets Methods rnf :: CharacterOffsets -> () #
Hashable CharacterOffsets Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.CharacterOffsets Methods hashWithSalt :: Int -> CharacterOffsets -> Int # hash :: CharacterOffsets -> Int #
FromJSON CharacterOffsets Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.CharacterOffsets Methods parseJSON :: Value -> Parser CharacterOffsets # parseJSONList :: Value -> Parser [CharacterOffsets] #
type Rep CharacterOffsets Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.CharacterOffsets type Rep CharacterOffsets = D1 ('MetaData "CharacterOffsets" "Amazonka.ConnectContactLens.Types.CharacterOffsets" "libZSservicesZSamazonka-connect-contact-lensZSamazonka-connect-contact-lens" 'False) (C1 ('MetaCons "CharacterOffsets'" 'PrefixI 'True) (S1 ('MetaSel ('Just "beginOffsetChar") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 Natural) :*: S1 ('MetaSel ('Just "endOffsetChar") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 Natural)))

newCharacterOffsets Source #

Arguments

:: Natural	`$sel:beginOffsetChar:CharacterOffsets'`
-> Natural	`$sel:endOffsetChar:CharacterOffsets'`
-> CharacterOffsets

Create a value of CharacterOffsets with all optional fields omitted.

Use generic-lens or optics to modify other optional fields.

The following record fields are available, with the corresponding lenses provided for backwards compatibility:

$sel:beginOffsetChar:CharacterOffsets', characterOffsets_beginOffsetChar - The beginning of the issue.

$sel:endOffsetChar:CharacterOffsets', characterOffsets_endOffsetChar - The end of the issue.

characterOffsets_beginOffsetChar :: Lens' CharacterOffsets Natural Source #

The beginning of the issue.

characterOffsets_endOffsetChar :: Lens' CharacterOffsets Natural Source #

The end of the issue.

IssueDetected

data IssueDetected Source #

Potential issues that are detected based on an artificial intelligence analysis of each turn in the conversation.

See: newIssueDetected smart constructor.

Constructors

IssueDetected'
Fields characterOffsets :: CharacterOffsets The offset for when the issue was detected in the segment.

Instances

Instances details

Eq IssueDetected Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.IssueDetected Methods (==) :: IssueDetected -> IssueDetected -> Bool # (/=) :: IssueDetected -> IssueDetected -> Bool #
Read IssueDetected Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.IssueDetected Methods readsPrec :: Int -> ReadS IssueDetected # readList :: ReadS [IssueDetected] # readPrec :: ReadPrec IssueDetected # readListPrec :: ReadPrec [IssueDetected] #
Show IssueDetected Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.IssueDetected Methods showsPrec :: Int -> IssueDetected -> ShowS # show :: IssueDetected -> String # showList :: [IssueDetected] -> ShowS #
Generic IssueDetected Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.IssueDetected Associated Types type Rep IssueDetected :: Type -> Type # Methods from :: IssueDetected -> Rep IssueDetected x # to :: Rep IssueDetected x -> IssueDetected #
NFData IssueDetected Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.IssueDetected Methods rnf :: IssueDetected -> () #
Hashable IssueDetected Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.IssueDetected Methods hashWithSalt :: Int -> IssueDetected -> Int # hash :: IssueDetected -> Int #
FromJSON IssueDetected Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.IssueDetected Methods parseJSON :: Value -> Parser IssueDetected # parseJSONList :: Value -> Parser [IssueDetected] #
type Rep IssueDetected Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.IssueDetected type Rep IssueDetected = D1 ('MetaData "IssueDetected" "Amazonka.ConnectContactLens.Types.IssueDetected" "libZSservicesZSamazonka-connect-contact-lensZSamazonka-connect-contact-lens" 'False) (C1 ('MetaCons "IssueDetected'" 'PrefixI 'True) (S1 ('MetaSel ('Just "characterOffsets") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 CharacterOffsets)))

newIssueDetected Source #

Arguments

:: CharacterOffsets	`$sel:characterOffsets:IssueDetected'`
-> IssueDetected

Create a value of IssueDetected with all optional fields omitted.

Use generic-lens or optics to modify other optional fields.

The following record fields are available, with the corresponding lenses provided for backwards compatibility:

$sel:characterOffsets:IssueDetected', issueDetected_characterOffsets - The offset for when the issue was detected in the segment.

issueDetected_characterOffsets :: Lens' IssueDetected CharacterOffsets Source #

The offset for when the issue was detected in the segment.

PointOfInterest

data PointOfInterest Source #

The section of the contact audio where that category rule was detected.

See: newPointOfInterest smart constructor.

Constructors

PointOfInterest'
Fields beginOffsetMillis :: Natural The beginning offset in milliseconds where the category rule was detected. endOffsetMillis :: Natural The ending offset in milliseconds where the category rule was detected.

Instances

Instances details

Eq PointOfInterest Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.PointOfInterest Methods (==) :: PointOfInterest -> PointOfInterest -> Bool # (/=) :: PointOfInterest -> PointOfInterest -> Bool #
Read PointOfInterest Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.PointOfInterest Methods readsPrec :: Int -> ReadS PointOfInterest # readList :: ReadS [PointOfInterest] # readPrec :: ReadPrec PointOfInterest # readListPrec :: ReadPrec [PointOfInterest] #
Show PointOfInterest Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.PointOfInterest Methods showsPrec :: Int -> PointOfInterest -> ShowS # show :: PointOfInterest -> String # showList :: [PointOfInterest] -> ShowS #
Generic PointOfInterest Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.PointOfInterest Associated Types type Rep PointOfInterest :: Type -> Type # Methods from :: PointOfInterest -> Rep PointOfInterest x # to :: Rep PointOfInterest x -> PointOfInterest #
NFData PointOfInterest Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.PointOfInterest Methods rnf :: PointOfInterest -> () #
Hashable PointOfInterest Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.PointOfInterest Methods hashWithSalt :: Int -> PointOfInterest -> Int # hash :: PointOfInterest -> Int #
FromJSON PointOfInterest Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.PointOfInterest Methods parseJSON :: Value -> Parser PointOfInterest # parseJSONList :: Value -> Parser [PointOfInterest] #
type Rep PointOfInterest Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.PointOfInterest type Rep PointOfInterest = D1 ('MetaData "PointOfInterest" "Amazonka.ConnectContactLens.Types.PointOfInterest" "libZSservicesZSamazonka-connect-contact-lensZSamazonka-connect-contact-lens" 'False) (C1 ('MetaCons "PointOfInterest'" 'PrefixI 'True) (S1 ('MetaSel ('Just "beginOffsetMillis") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 Natural) :*: S1 ('MetaSel ('Just "endOffsetMillis") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 Natural)))

newPointOfInterest Source #

Arguments

:: Natural	`$sel:beginOffsetMillis:PointOfInterest'`
-> Natural	`$sel:endOffsetMillis:PointOfInterest'`
-> PointOfInterest

Create a value of PointOfInterest with all optional fields omitted.

Use generic-lens or optics to modify other optional fields.

The following record fields are available, with the corresponding lenses provided for backwards compatibility:

$sel:beginOffsetMillis:PointOfInterest', pointOfInterest_beginOffsetMillis - The beginning offset in milliseconds where the category rule was detected.

$sel:endOffsetMillis:PointOfInterest', pointOfInterest_endOffsetMillis - The ending offset in milliseconds where the category rule was detected.

pointOfInterest_beginOffsetMillis :: Lens' PointOfInterest Natural Source #

The beginning offset in milliseconds where the category rule was detected.

pointOfInterest_endOffsetMillis :: Lens' PointOfInterest Natural Source #

The ending offset in milliseconds where the category rule was detected.

RealtimeContactAnalysisSegment

data RealtimeContactAnalysisSegment Source #

An analyzed segment for a real-time analysis session.

See: newRealtimeContactAnalysisSegment smart constructor.

Constructors

RealtimeContactAnalysisSegment'
Fields categories :: Maybe Categories The matched category rules. transcript :: Maybe Transcript The analyzed transcript.

Instances

Instances details

Eq RealtimeContactAnalysisSegment Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.RealtimeContactAnalysisSegment Methods (==) :: RealtimeContactAnalysisSegment -> RealtimeContactAnalysisSegment -> Bool # (/=) :: RealtimeContactAnalysisSegment -> RealtimeContactAnalysisSegment -> Bool #
Read RealtimeContactAnalysisSegment Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.RealtimeContactAnalysisSegment Methods readsPrec :: Int -> ReadS RealtimeContactAnalysisSegment # readList :: ReadS [RealtimeContactAnalysisSegment] # readPrec :: ReadPrec RealtimeContactAnalysisSegment # readListPrec :: ReadPrec [RealtimeContactAnalysisSegment] #
Show RealtimeContactAnalysisSegment Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.RealtimeContactAnalysisSegment Methods showsPrec :: Int -> RealtimeContactAnalysisSegment -> ShowS # show :: RealtimeContactAnalysisSegment -> String # showList :: [RealtimeContactAnalysisSegment] -> ShowS #
Generic RealtimeContactAnalysisSegment Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.RealtimeContactAnalysisSegment Associated Types type Rep RealtimeContactAnalysisSegment :: Type -> Type # Methods from :: RealtimeContactAnalysisSegment -> Rep RealtimeContactAnalysisSegment x # to :: Rep RealtimeContactAnalysisSegment x -> RealtimeContactAnalysisSegment #
NFData RealtimeContactAnalysisSegment Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.RealtimeContactAnalysisSegment Methods rnf :: RealtimeContactAnalysisSegment -> () #
Hashable RealtimeContactAnalysisSegment Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.RealtimeContactAnalysisSegment Methods hashWithSalt :: Int -> RealtimeContactAnalysisSegment -> Int # hash :: RealtimeContactAnalysisSegment -> Int #
FromJSON RealtimeContactAnalysisSegment Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.RealtimeContactAnalysisSegment Methods parseJSON :: Value -> Parser RealtimeContactAnalysisSegment # parseJSONList :: Value -> Parser [RealtimeContactAnalysisSegment] #
type Rep RealtimeContactAnalysisSegment Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.RealtimeContactAnalysisSegment type Rep RealtimeContactAnalysisSegment = D1 ('MetaData "RealtimeContactAnalysisSegment" "Amazonka.ConnectContactLens.Types.RealtimeContactAnalysisSegment" "libZSservicesZSamazonka-connect-contact-lensZSamazonka-connect-contact-lens" 'False) (C1 ('MetaCons "RealtimeContactAnalysisSegment'" 'PrefixI 'True) (S1 ('MetaSel ('Just "categories") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 (Maybe Categories)) :*: S1 ('MetaSel ('Just "transcript") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 (Maybe Transcript))))

newRealtimeContactAnalysisSegment :: RealtimeContactAnalysisSegment Source #

Create a value of RealtimeContactAnalysisSegment with all optional fields omitted.

Use generic-lens or optics to modify other optional fields.

The following record fields are available, with the corresponding lenses provided for backwards compatibility:

$sel:categories:RealtimeContactAnalysisSegment', realtimeContactAnalysisSegment_categories - The matched category rules.

$sel:transcript:RealtimeContactAnalysisSegment', realtimeContactAnalysisSegment_transcript - The analyzed transcript.

realtimeContactAnalysisSegment_categories :: Lens' RealtimeContactAnalysisSegment (Maybe Categories) Source #

The matched category rules.

realtimeContactAnalysisSegment_transcript :: Lens' RealtimeContactAnalysisSegment (Maybe Transcript) Source #

The analyzed transcript.

Transcript

data Transcript Source #

A list of messages in the session.

See: newTranscript smart constructor.

Constructors

Transcript'

Fields

issuesDetected :: Maybe [IssueDetected]
List of positions where issues were detected on the transcript.
id :: Text
The identifier of the transcript.
participantId :: Text
The identifier of the participant.
participantRole :: Text
The role of participant. For example, is it a customer, agent, or system.
content :: Text
The content of the transcript.
beginOffsetMillis :: Natural
The beginning offset in the contact for this transcript.
endOffsetMillis :: Natural
The end offset in the contact for this transcript.
sentiment :: SentimentValue
The sentiment of the detected for this piece of transcript.

Instances

Instances details

Eq Transcript Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.Transcript Methods (==) :: Transcript -> Transcript -> Bool # (/=) :: Transcript -> Transcript -> Bool #
Read Transcript Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.Transcript Methods readsPrec :: Int -> ReadS Transcript # readList :: ReadS [Transcript] # readPrec :: ReadPrec Transcript # readListPrec :: ReadPrec [Transcript] #
Show Transcript Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.Transcript Methods showsPrec :: Int -> Transcript -> ShowS # show :: Transcript -> String # showList :: [Transcript] -> ShowS #
Generic Transcript Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.Transcript Associated Types type Rep Transcript :: Type -> Type # Methods from :: Transcript -> Rep Transcript x # to :: Rep Transcript x -> Transcript #
NFData Transcript Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.Transcript Methods rnf :: Transcript -> () #
Hashable Transcript Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.Transcript Methods hashWithSalt :: Int -> Transcript -> Int # hash :: Transcript -> Int #
FromJSON Transcript Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.Transcript Methods parseJSON :: Value -> Parser Transcript # parseJSONList :: Value -> Parser [Transcript] #
type Rep Transcript Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.Transcript type Rep Transcript = D1 ('MetaData "Transcript" "Amazonka.ConnectContactLens.Types.Transcript" "libZSservicesZSamazonka-connect-contact-lensZSamazonka-connect-contact-lens" 'False) (C1 ('MetaCons "Transcript'" 'PrefixI 'True) (((S1 ('MetaSel ('Just "issuesDetected") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 (Maybe [IssueDetected])) :: S1 ('MetaSel ('Just "id") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 Text)) :: (S1 ('MetaSel ('Just "participantId") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 Text) :: S1 ('MetaSel ('Just "participantRole") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 Text))) :: ((S1 ('MetaSel ('Just "content") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 Text) :: S1 ('MetaSel ('Just "beginOffsetMillis") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 Natural)) :: (S1 ('MetaSel ('Just "endOffsetMillis") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 Natural) :*: S1 ('MetaSel ('Just "sentiment") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 SentimentValue)))))

newTranscript Source #

Arguments

:: Text	`$sel:id:Transcript'`
-> Text	`$sel:participantId:Transcript'`
-> Text	`$sel:participantRole:Transcript'`
-> Text	`$sel:content:Transcript'`
-> Natural	`$sel:beginOffsetMillis:Transcript'`
-> Natural	`$sel:endOffsetMillis:Transcript'`
-> SentimentValue	`$sel:sentiment:Transcript'`
-> Transcript

Create a value of Transcript with all optional fields omitted.

Use generic-lens or optics to modify other optional fields.

The following record fields are available, with the corresponding lenses provided for backwards compatibility:

$sel:issuesDetected:Transcript', transcript_issuesDetected - List of positions where issues were detected on the transcript.

$sel:id:Transcript', transcript_id - The identifier of the transcript.

$sel:participantId:Transcript', transcript_participantId - The identifier of the participant.

$sel:participantRole:Transcript', transcript_participantRole - The role of participant. For example, is it a customer, agent, or system.

$sel:content:Transcript', transcript_content - The content of the transcript.

$sel:beginOffsetMillis:Transcript', transcript_beginOffsetMillis - The beginning offset in the contact for this transcript.

$sel:endOffsetMillis:Transcript', transcript_endOffsetMillis - The end offset in the contact for this transcript.

$sel:sentiment:Transcript', transcript_sentiment - The sentiment of the detected for this piece of transcript.

transcript_issuesDetected :: Lens' Transcript (Maybe [IssueDetected]) Source #

List of positions where issues were detected on the transcript.

transcript_id :: Lens' Transcript Text Source #

The identifier of the transcript.

transcript_participantId :: Lens' Transcript Text Source #

The identifier of the participant.

transcript_participantRole :: Lens' Transcript Text Source #

The role of participant. For example, is it a customer, agent, or system.

transcript_content :: Lens' Transcript Text Source #

The content of the transcript.

transcript_beginOffsetMillis :: Lens' Transcript Natural Source #

The beginning offset in the contact for this transcript.

transcript_endOffsetMillis :: Lens' Transcript Natural Source #

The end offset in the contact for this transcript.

transcript_sentiment :: Lens' Transcript SentimentValue Source #

The sentiment of the detected for this piece of transcript.

Eq Categories Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.Categories Methods (==) :: Categories -> Categories -> Bool # (/=) :: Categories -> Categories -> Bool #
Read Categories Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.Categories Methods readsPrec :: Int -> ReadS Categories # readList :: ReadS [Categories] # readPrec :: ReadPrec Categories # readListPrec :: ReadPrec [Categories] #
Show Categories Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.Categories Methods showsPrec :: Int -> Categories -> ShowS # show :: Categories -> String # showList :: [Categories] -> ShowS #
Generic Categories Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.Categories Associated Types type Rep Categories :: Type -> Type # Methods from :: Categories -> Rep Categories x # to :: Rep Categories x -> Categories #
NFData Categories Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.Categories Methods rnf :: Categories -> () #
Hashable Categories Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.Categories Methods hashWithSalt :: Int -> Categories -> Int # hash :: Categories -> Int #
FromJSON Categories Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.Categories Methods parseJSON :: Value -> Parser Categories # parseJSONList :: Value -> Parser [Categories] #
type Rep Categories Source #
Instance details Defined in Amazonka.ConnectContactLens.Types.Categories type Rep Categories = D1 ('MetaData "Categories" "Amazonka.ConnectContactLens.Types.Categories" "libZSservicesZSamazonka-connect-contact-lensZSamazonka-connect-contact-lens" 'False) (C1 ('MetaCons "Categories'" 'PrefixI 'True) (S1 ('MetaSel ('Just "matchedCategories") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 [Text]) :*: S1 ('MetaSel ('Just "matchedDetails") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 (HashMap Text CategoryDetails))))

Categories'
Fields matchedCategories :: [Text] The category rules that have been matched in the analyzed segment. matchedDetails :: HashMap Text CategoryDetails The category rule that was matched and when it occurred in the transcript.